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Investors in People (IiP)
Why Hesley Group links to IiP
IiP is designed to help employers improve performance by linking people development and skills acquisition to the specific aims and objectives of their business and needs of their customers. The assessment process gives another opportunity for quality assurance feedback against national standards from an independent viewpoint. In this case the focus is on our key resource – our colleagues.
IiP status brings public recognition for real achievements measured against a rigorous national standard, which helps to attract the best-quality job applicants.
Benefits for our organisation and colleagues and therefore the people we support
Skilled motivated people work harder and better, improving productivity. Motivation is improved through employees’ greater involvement, personal and professional development and recognition of their achievements. This leads to higher morale and improved retention rates, which increases consistency for those receiving services, and helps colleagues identify with the organisation’s goals and each person’s individual needs.
Review and report
In the latest Investors in People Review of our services, feedback was very positive and we have again been successful in maintaining our IiP status. Our thanks to all who contributed to the questionnaires and the interview process.
Within our 5-Year Plan the organisation has set out its aspiration to reach IiP Gold by 2027, with a holistic action plan to help us achieve that target.
ISO 9001 and ISO 45001 Certification
Why Hesley Group is certified to ISO 9001 and ISO 45001
At Hesley Group, quality, safety and continuous improvement are at the heart of the services we provide. Certification to ISO 9001 (Quality Management Systems)Â and ISO 45001 (Occupational Health and Safety Management Systems)Â demonstrates our commitment to delivering high-quality services while maintaining safe and healthy environments for the people we support, our colleagues and visitors.
The certification process provides independent external assurance that our systems, processes and practices meet internationally recognised standards. It enables us to continually review and improve how we work, ensuring that we remain focused on the needs of the people we support, our colleagues, commissioners and other stakeholders.
Benefits for our organisation, colleagues and the people we support
ISO 9001 helps us to ensure that our services are delivered consistently, effectively and in line with best practice. Through robust quality management processes, we are able to monitor performance, identify opportunities for improvement and enhance outcomes for the people who use our services.
ISO 45001 supports our commitment to providing safe and healthy workplaces by helping us identify, manage and reduce risks. This promotes a positive safety culture, increases colleague wellbeing and helps prevent work-related incidents and ill health.
Together, these standards help to strengthen accountability, improve operational performance and support continuous learning and development. The result is greater confidence in our services, improved colleague engagement and enhanced experiences for the people we support.
Review and report
As part of our ongoing commitment to quality and safety, we undergo regular external surveillance and recertification audits. These assessments provide valuable independent feedback on the effectiveness of our management systems and identify areas of good practice and opportunities for further improvement.
We are pleased to have successfully achieved our certification to both ISO 9001Â and ISO 45001, reflecting the dedication and commitment of colleagues across the organisation. Our thanks go to everyone who contributes to maintaining the high standards that support positive outcomes for the people we support and a safe, effective working environment for all.