The views and opinions of the children, young people and adults at Hesley Group are very important to us. That’s why we’ve put lots of opportunities in place to make sure they are heard.
Our ‘People’s Rights and Having a Say’ policy underpins this and gives everyone here a guide to how we listen to and support their views.
Advocacy services are available for each site to further enhance our provision and our commitment to properly facilitating each person’s expression of their needs, wishes, aspirations and fears. The service also reflects our openness to external scrutiny and offers a resource for staff to access, should they have concerns they might want an independent, external person to hear and potentially act upon.
We also have a Residents Council in our adult services who meet regularly and play a big part in planning events and offering suggestions for the services.