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As an organisation that provides vital and specialist support, our values are the integral building blocks of our culture. They are the cornerstone of our organisational identity – a compass that guides our actions, decisions and interactions.
With almost 50 years providing high quality, specialist residential, supported living and Further Education services, Hesley Group’s values are the foundation on which we build our future.
These values are important because they are more than just words on a page; they are lived experiences which matter to us all. They underpin the legacy which we leave behind for others.
Our current set of values have been in place for a number of years, and though people have a strong affinity with them, we feel the time is right to refresh them to better articulate a clear link between our values and our behaviours.
We have done this by listening to our colleagues, refining our values by involving staff, and indeed those we support, from across our services who felt, like us, that the time was right to redefine those values.
Everyone who has taken part has played a vital role in helping shape an organisation where people feel empowered and inspired to give of their best, working to ensure that through consistent actions and unwavering dedication we create a culture of trust and accountability.
This Values and Behaviours Framework document outlines how it has been created, how it will be used, our values and how we demonstrate them, as well as the characteristics which are at the core of how we work together.
We believe these new values will help us to remain relevant, achieve our goals, and attract the best people while adapting to the changing world around us.
We put the people we support, families and colleagues at the centre of all we do.
We work as a team, whilst respecting and valuing every individual.
We empower and support each other to overcome obstacles and achieve our aspirations.
We recognise that quality comes from our commitment to best practice, improvement and learning; not just compliance.
We are evidence-led, and this requires us to value constructive feedback, be open and collaborative.
We promote learning, continuous improvement and clear communication to ensure we get things right.
We are passionate about improving lives and work together to enable the people we support to achieve their aspirations.
We are solution-focused and approach challenges with energy and creativity, to empower and enrich others.
We develop trust and understanding, allowing everyone’s voice to be heard so we can continue to grow and improve.
We embrace a culture of trust and safety so that each of us can perform to our best and thrive.
Being safe is about more than our spaces and our policies. It means we value and respect each other and those we support; we are proactive, honest and will challenge appropriately if needed.
We listen, improve our understanding, and act with compassion and kindness.
Press the button to view/download our
Values and Behaviours Framework
document.
