Our Mission and Values

As an organisation that provides vital and specialist support, our mission and values are the integral building blocks of our culture.

Our Mission Statement – Shaped by the People Who Matter Most

At Hesley Group, our mission guides everything we do, from the way we deliver support to the culture we build together. That’s why, in October 2025, we began a full review of our mission statement to ensure it reflects our values, our purpose, and the voices of the people we support.

A Collaborative, Co-Produced Process
To shape our new mission statement, we brought together the three groups who know Hesley best:

1. People We Support – We held a dedicated focus group facilitated by Speech and Language Therapists and Therapy Assistants. The session broke the mission statement down into accessible, meaningful parts, enabling people to choose the words and ideas that felt right.People we support told us that the most important themes were:* Staying safe
   * Feeling supported
   * Having the opportunity to achieve dreamsThey also told us that “people we support” is the language that feels respectful and relatable.

2. Colleagues Across the Organisation – Through an organisation-wide poll, colleagues shared what they believed should sit at the heart of our mission:
   * Putting people first
   * Helping every individual reach their goals
   * Supporting fulfilling, meaningful lives

3. Families – Families participated alongside colleagues in the poll, bringing valuable insight from those who know their loved ones best.

Bringing Every Voice Together
By combining the strongest themes from each group, we created a mission statement that is clear, warm, respectful, and authentically ours.

Our Values – the cornerstone of our organisational identity

With over 50 years of providing high quality, specialist residential, supported living and further education services, Hesley Group’s values are the foundation on which we build our future.

These values are important because they are more than just words on a page; they are lived experiences which matter to us all. They underpin the legacy which we leave behind for others.

In 2025, the year in which we celebrated our 50th anniversary as a care provider, we felt the time was right to refresh our organisational values and to better articulate a clearer link between our values and our behaviours.

We did this by listening to our colleagues, refining our values by involving staff, and indeed those we support, from across our services who felt, like us, that the time was right to redefine those values.

We believe our values help us to be proud of who we are as individuals and as a collective, achieve our goals, and attract the best people while adapting to the changing world around us.

Our Values and Behaviours Framework document outlines how it has been created, how it will be used, our values and how we demonstrate them, as well as the characteristics which are at the core of how we work together.