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Quality Assurance at Mercury College
Mercury College is committed to safe, effective and person-centred specialist further education. Quality assurance at Mercury College supports The H.E.S.L.E.Y. Integrated Model by ensuring that education, Positive Behaviour Support, consultant-led clinical leadership and multidisciplinary practice remain well governed, evidence-informed and focused on improving quality of life.
Quality review includes student voice, family feedback, professional oversight, safeguarding, health and safety, and ongoing review of outcomes over time.
Our Quality Accounts 2024/25
At Mercury College quality is not just a standard it’s a promise. Hesley Group’s Quality Accounts 2024/25 reflect our unwavering commitment to delivering safe, effective, and person-centred support for people with specialist intensive support needs.
Offering a clear and honest reflection of how we define, measure, and improve quality across our services, it explores the ways we:
- ensure safety and dignity
- how we use data and feedback to drive meaningful change
- how we work in partnership with families, professionals, and commissioners to deliver outcomes that truly matter.
Our Quality Accounts 2024/25 provides an insight into the systems and values that underpin our approach – from safeguarding and colleague development to the lived experiences of the people we support. It also set out our priorities for the year ahead, shaped by evidence, collaboration, and a shared ambition to do better every day. It captures how we are learning, adapting, and evolving to ensure that every individual we support can live a life of value, purpose, and possibility.
Read the Hesley Group Quality Accounts 2024/25 here
Quality is not a one-time achievement, it’s a continuous journey.