2024/2025 Quality Accounts Released: A Year of Progress, Partnership, and Purpose

We are proud to announce the publication of the Hesley Group Quality Accounts 2024/2025, a comprehensive reflection of our commitment to delivering high-quality, person-centred care and support.

This year’s Quality Accounts marks a significant milestone as we celebrate 50 years of service. It highlights the strides we’ve made in improving outcomes for the people we support, strengthening our workforce, and enhancing our services through innovation and collaboration.

Key Highlights from the 2024–2025 Quality Accounts

• CQC Success: Multiple services rated “Good” across all domains
• New Training Initiatives: Launch of our RRN-compliant Positive Behaviour Support & Keeping People Safe programme
• Investors in People: Continued recognition for our commitment to staff development
• 50th Anniversary: Celebrating five decades of care, growth, and impact

More than a report, the accounts capture the heart of our work: the dedication of our staff, the voices of the people we support, and our shared commitment to building brighter futures together.

Read the full Quality Accounts here 

We invite all stakeholders — families, professionals, and partners — to explore the report and join us in our journey of continuous improvement.