Staff at King Street

King Street has a staff team comprising a General Manager, a management team and support staff working closely with a dedicated clinical team (see Therapeutic Services). The recruitment process of Hesley Group is thorough and before joining us at King Street people’s employment histories are thoroughly checked, references taken up and Disclosure and Barring Service (DBS) checks carried out.

We are dedicated to improving the performance and self-esteem of our staff in a way that directly improves the quality of life of the people we support. To this end the Workforce Development Department within Hesley Group provides and commissions a comprehensive programme of workforce development activities. To do this, a blended learning approach is used including delivery in the classroom for most programmes, e-learning where needed, on the job coaching and mentoring, apprenticeships, qualifications both vocational, academic and professional, accredited courses, open learning and further Continuous Professional Development (CPD).

All new staff are required to attend and complete a relevant corporate and service-specific induction programme to their role. These are aimed at meeting national legislation and standards such as the Care Certificate and Level 2 diploma in Care. A comprehensive leadership and management programme is also run which ensures managers have the knowledge, skills and abilities to lead and manage effectively.


Everybody who lives at King Street is supported in accessing all community services, including:

  • General Practitioner
  • Dentist
  • Chiropodist
  • Optician
  • Psychiatrist

Each person has a medical assessment when they come to live with us, followed by annual check-ups carried out by the local GP and everyone has a Health Action Plan. Additional and/or specialist support can be accessed as required, for example in relation to epilepsy or specific nutritional needs.

People are encouraged to lead a balanced lifestyle and are supported in choosing and preparing meals that are healthy and nutritious – and in taking regular exercise.