Therapeutic services overview

Hesley Group’s Mission is to enable people with complex needs to achieve their full potential. Within this, the mission of the Therapeutic Team is that:

We will create opportunities for engagement and communication to improve and increase independence and quality of life for the people we support

Positive Behavioural Support (PBS)
PBS is an approach that is used to develop an understanding of the challenging behaviour that maybe displayed by an individual, based on an assessment of the environment where it happens. We include a range of views and the involve the important people in a person’s life. This helps us develop and implement a personalised system of support that supports behaviour change and enhances the quality of life for a person in the long term (Gore et al. 2013).

The link below shows a short animation which describes PBS in more detail:

therapeutic services imageMulti-disciplinary team (MDT) working
We have a team of over 30 people within Therapeutic Services. The members of the team work together with the individual towards reaching their full potential, alongside those who are important to them. The MDT aims to enable all staff to understand and meet the needs of the people we support, helping them stay safe and calm enough in the short term to learn the skills that will improve their wellbeing and engagement in the long term. 

What support do people receive?
We strive to ensure that every individual is well supported from day one, we call this ‘Universal Support’. Throughout someone’s time with us the following is in place:

  • Written guidelines focusing on supporting their communication and occupational needs
  • Training for those working with the individual to ensure their needs are met
  • Regular MDT meetings to keep up-to-date with their progress
  • Yearly annual reviews with the MDT
  • An environment which meets the needs of each person

It can take time for people to settle and build relationships with those supporting them. Investing in building those positive relationships before we offer any direct support is essential. Once we have got to know a person and assessed their needs we can plan what therapeutic support is needed. This will be unique for each individual and could include further assessment or planned therapy with specific aims. Intervention could be direct sessions with a therapist, or we may decide a group approach will support the individual better. We work closely with Therapy Assistants and Assistant Psychologists who deliver therapy/intervention under supervision. We may also identify that the staff working with an individual need additional training to help better support them, and we will deliver this as needed.