Policies

The Quality Team at Hesley Group develops policy and best practice initiatives and assesses how well we are meeting our objectives and complying with national standards, including the management of health and safety and keeping people safe. We have in place our own comprehensive policies and procedures that are adhered to by all staff.

The most relevant policies are available to view below. If you require hard copies of any policies, or of others that are not listed here please contact us.

  • Planning and Supporting Activities
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  • Mental Capacity Act 2005 – Capacity and Consent
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  • Care and Health Support Policy
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  • Compliments, Concerns and Complaints Policy
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  • Compliments, Concerns and Complaints Practice Guidance
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  • Individual Risk Assessment and Management Policy
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  • Individual Risk Assessment and Management Practice Guidance
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  • Safeguarding in Supported Living Policy
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  • Procedures for Managing Allegations of Abuse in Supported Living
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  • Restrictive Interventions Reduction Policy & Guidance
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  • Corporate and Social Responsibility
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