Reviews and Advocacy

Each person has a formal annual review, usually with their family or carers and a funding authority representative. We support the people concerned to take part in their review in ways appropriate to them. An advocate may be involved if required. At Hesley Village we have a Residents' Council that meets regularly and acts as a self advocacy group. We also carry out six-monthly progress reviews as part of giving each person's personal journey close attention.

There is also a rolling programme of case reviews involving our multi-disciplinary team. This makes sure people’s care and support needs are being met and/or adjusted on a continuing basis. It also ensures that we fulfil our commitment to each person: to always provide the best possible care and support, and continue to evolve it in line with their pathway plan.

Everyone has access to advocacy. We work closely with advocacy providers to support and promote the voice of the individual and advocate for his or her rights.