Staff and Therapeutic Services

Therapeutic services
We have a team of over 30 people within Therapeutic Services. The members of the team work together with the individual towards reaching their full potential, alongside those who are important to them. The multi-disciplinary team (MDT) aims to enable all staff to understand and meet the needs of the people we support, helping them stay safe and calm enough in the short term to learn the skills that will improve their well-being and engagement in the long term.

The mission of the Therapeutic Team is that:

"We will create opportunities for engagement and communication to improve and increase independence and quality of life for the people we support"

More specific information about our Therapeutic Services can be found here.

Staff
staff imageOur recruitment process is thorough and before joining us people’s employment histories are thoroughly checked, references taken up and Disclosure and Barring Service (DBS) checks carried out. 

Hesley Group is dedicated to improving the performance and self-esteem of its staff in a way that directly improves the quality of life of the people we support. To this end our workforce development department (Hesley People) provides and commissions a comprehensive  programme of workforce development activities.  To do this we use a blended learning approach which ranges from, delivery in the classroom for most programmes, e-learning where needed, on the job coaching and mentoring, apprenticeships, qualifications both vocational, academic and professional, accredited courses, open learning and further Continuous Professional Development (CPD). 

All new staff are required to attend and complete a relevant corporate and service-specific induction programme to their role. These are aimed at meeting national legislation and standards such as the  Care Certificate, Level 2 diploma in Care, Level 3 Diploma in Children’s Residential Services’. We also run a comprehensive leadership and management programme which ensures managers have the knowledge, skills and abilities to lead and manage effectively. 

Once the above is complete we move on to personal development programmes (CPD) including supervision and ongoing appraisal which are are key parts that further develop staff knowledge skills and motivation in order 
to achieve and maintain a high quality of service for the people we support.

Staff come from a wide range of backgrounds and bring a wealth of specialist autism, learning disability, training, education and other experience to Fullerton House School.

A highly experienced and specialist multi-disciplinary team, comprising of clinicians, managerial and supporting staff, together with families, will work to optimise the provision of individualised care and therapeutic interventions. 

We have a firm belief in the ‘Power of Yet’ and this is at the heart of the service offered at Fullerton House School. 

Young people are supported by a range of staff, including:

  • Support staff, team leaders, deputy care managers and care managers who work together to ensure young people receive the care and protection they need over the full 24 hours of every day;
  • Assistant Psychologists who provide direct support in both the education and care settings and play a central role in planning the provision of their assigned individuals;
  • Class teachers, teaching assistants, key workers and the head of education who ensure that teaching and learning is effective;
  • The facilities manager and school administrator who each lead teams of core and administration staff that in turn contribute to the smooth running of the school.
See our complete staffing structure and list of educational staff.

Safeguarding
As providers of care to young people with disabilities we have a duty to ensure that our safeguarding processes are robust and comprehensive. This includes ensuring that: young people are listened to and concerns acted upon; our staff teams are trained and competent in supporting young people; our management and reporting systems meet the standards required by law and are kept under review and up to date with current guidance.