Quality marks

Investors in People (IiP)

Why the Hesley Group links to IiP
IiP is designed to help employers improve performance by linking people development and skills acquisition to the specific aims and objectives of their business and needs of their customers. The assessment process gives another opportunity for quality assurance feedback against national standards from an independent viewpoint. In this case the focus is on our key resource - our staff.

IiP is central to helping employees become and maintain customer focused, enabling Hesley Group to more effectively meet customer needs. IiP status brings public recognition for real achievements measured against a rigorous national standard, which helps to attract the best-quality job applicants.

Benefits for our organisation and staff and therefore those who live in our services
Skilled motivated people work harder and better, improving productivity. Motivation is improved through employees' greater involvement, personal and professional development and recognition of their achievements. This leads to higher morale and improved retention rates, which increases consistency for those receiving services, and helps staff identify with the organisation's goals and each person's individual needs.

Review and report
In the Investors in People Hesley Group Review of November 2015, 67 staff members were interviewed. Feedback was very positive. Our next review will be in November 2018.