Parents / Carers
Secure and familiar social networks are extremely important and these are developed and built upon from day one; creating trustting and valued relationships with the individuals we care for and their family and friends.
Keeping in touch with family and friends is supported and encouraged in the most appropriate way for each resident. This may be phone calls, sending letters and cards, sharing pictures and videos, email and webcams.
Comments
We regularly received feedback from parents/carers and would like to share a few of these with you:
"I couldn't be happier after the way things have gone at Wilsic Hall.......... it has made my decade. I floated all the way home."
"Everybody was very helpful and you have made the future a very positive one."
"Very impressed by the standard of staff and accommodation – quality provision."
"We have become a family again. Hesley has made this possible."
"Our first impression was one of brightness. The accommodation was non-institutional and the staff clearly valued the residents. It was the overt care and the way each resident was treated as an individual and with respect that really made Hesley stand out."
A Parent's View
Visiting Fullerton House School
Useful Links
www.cqc.gov.uk
www.ofsted.gov.uk
www.nas.org.uk
