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Customer Experience

As part of our bespoke service, we pro-actively review contracts and develop our services to meet the students/residents and placment authorities needs, offering Education/Social Services Departments and Primary Care Trusts across the UK flexible solutions.  We are committed to helping every individual on their journey to a more progressive and independent future which is evidenced by successful, tangible outcomes.  

In this section we aim to share with you the achivements our students and residents attain through our quarterly newsletter Special1st, Case Studies and News from the Group along with an area for Parents/Carers to be able to read feedback from parents of current students/residents placed with us and links to other website you may find useful.

Quotes from a recent Ofsted report on Wilsic Hall School:

“The quality of education is outstanding”   
“The curriculum is outstanding”   
“It provides an outstanding education for its students”  
“The curriculum and teaching and assessment are all outstanding”


Quote from a parent:

"Working closely with us from the start of the process, the Hesley team made a difficult journey manageable.  They ensured that all the decisions made were in the best interests of our daughter and together we achieved a successful outcome"

Quote from a Hesley resident:

"I like keeping busy and making cards and books.  Lots of people now ask for special cards for birthdays. It helps me meet more people and learn new things".